The evaluation toolkit is founded on a model that represents
the dimensions and net benefits to be assessed
in the health information system.
Organizational
DimensionContext in which the system exists and business determinants of its development and use
Technical
DimensionTechnical choices to meet business requirements and provide optimum use
Utilization
DimensionUse of the system to address the purposes for which it was developed and implemented
Individual
Net BenefitsBenefits for healthcare professionals
Organizational
Net BenefitsBenefits for healthcare organizations
Healthcare
Net BenefitsBenefits for patients and
healthcare systems
The model recognizes interrelationships between dimensions and net benefits:
- The organizational dimension determines the technical and utilization dimensions.
- The utilization dimension is determined by the organizational and technical dimensions.
- Organizational net benefits are dependent on those realized on an individual basis and lead to net benefits at the healthcare system level.
- Net benefits are understood to influence the organizational dimension.